Snappy's Return / Exchange Policy
Snappy’s understands that situations arise where you may need to return or exchange an item you have purchased. To make this process quick and easy, simply save your receipt(s) and include them with your item. Snappy’s Reward Customers can also have Customer Service look up the receipt for you as well.
Snappy’s will cheerfully refund or exchange a product for our customers, if the product is new and unused. The reason actually does not matter. It could that the gift chosen for another, simply is not right. Or that later, it is realized that the purchase was impulsive or simply does not fit in the budget. It could simply be that our customer changed his or her mind. The reason does not matter.
With Receipt: Items purchased within 60 days, and accompanied by a receipt, will be refunded or exchanged at the original purchase price, and in the original payment method.
Without receipt: Such items may be exchanged for the same product.
Items eligible for return must be in like new condition. All components must be included. Original packaging and tags need to be returned and included with the items.
Certain circumstances may require us to decline a return or exchange:
Snappy’s will cheerfully refund or exchange a product for our customers, if the product is new and unused. The reason actually does not matter. It could that the gift chosen for another, simply is not right. Or that later, it is realized that the purchase was impulsive or simply does not fit in the budget. It could simply be that our customer changed his or her mind. The reason does not matter.
With Receipt: Items purchased within 60 days, and accompanied by a receipt, will be refunded or exchanged at the original purchase price, and in the original payment method.
Without receipt: Such items may be exchanged for the same product.
Items eligible for return must be in like new condition. All components must be included. Original packaging and tags need to be returned and included with the items.
Certain circumstances may require us to decline a return or exchange:
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All inflatables returns / defectives will be subject to a 24 hour waiting period. During this period the inflatable will be inspected for any damage outside of manufactures warranty. If determined to be excessive damage or abuse, all warranty and/ or return privileges will be voided.
Warranty Claims/Issues
If there is a defect in the material or workmanship Snappy’s will be happy to assist you with any warranty process, although we cannot necessarily guarantee what the manufactures result may be. Please retain (or allow Snappy’s to look up based on your rewards account) your receipt for all warranty issues.
Snappy’s Satisfaction Guarantee
Snappy’s is a locally, family owned business. Doing right and honoring our customers is what we are all about. We want you to be satisfied with your purchase, and if you are not, we want to help find a way to make it so. If a product doesn’t fit, work or last like it should bring it in and we will work with the manufacturer and/or find a way in-house to make this right. We believe in doing the things right – the correct and honorable way. Making customers for life is Snappy’s way- the only way!
Revised 11/30/2020